2023 Sigma Nu Institutes

You will receive an email from registrations@bizzabo.com. Before the Opening General Session, click "Complete Your Signup" to access the virtual meeting platform. Using the "Complete Your Signup" link will directly and automatically log you into the platform so that all sessions you are eligible to attend will appear correctly on the "Agenda" page of the platform. 

Once your registration on the meeting platform is complete, you will be able to access all Sigma Nu Institute sessions at https://sni2023.sigmanu.org 

You can review the detailed Sigma Nu Institute schedule within the “Agenda” tab. This is where you will need to go to join all sessions. At the scheduled event time, click the “Broadcast” button under the session title. The broadcast will become available two minutes before the session start time. All General Sessions will be conducted in the Zoom Webinar format. All officer breakout sessions will be conducted in the Zoom Meeting format.

At a minimum, ensure you have a stable high-speed internet connection, high-definition webcam (most standard laptop cameras are sufficient), microphone (headset or other wired headphones with built-in microphone), and professional background in a well-lit location. Attending the event from a laptop or desktop will provide the optimal participant experience. Joining from a smartphone or tablet will limit platform functionality. 

You are also requested to set your Zoom display name in the format of "First Name Last Name (Chapter Designation)." Review these instructions on how to customize your Zoom profile. 

All General Sessions will be conducted in the Zoom Webinar format. Only designated presenters will have video and microphone functionality within the webinar. All officer breakout sessions will be conducted in the Zoom Meeting format. All participants will have video and microphone functionality in the meeting format.

When joining your first session, you may be prompted to grant Zoom permission to access your camera and microphone. Please do so to ensure you can fully participate in the meeting experience. You are also requested to set your Zoom display name in the format of "First Name Last Name (University)." Review these instructions on how to customize your profile on Zoom. 

If you are having any issues with the camera feed not showing properly or your audio or microphone is not working correctly, select the arrow next to the camera and microphone icons to access settings to verify the platform is using the correct camera, microphone, and audio devices. Consult Zoom's Troubleshooting Guide for additional troubleshooting guidance. If you continue having technical issues, call or text Fred Dobry at (540) 319-1393.

Yes, in the Community section of the event platform is a directory of all Sigma Nu Institute attendees. Locate the person you are seeking and select “Send Message” to send a direct message to the meeting platform inbox. Keep an eye on your inbox in the top right for alerts of participant messages and event announcements.

Check your email inbox to find your original confirmation email, and double-check it was sent to the email you are attempting to log in with. The #1 problem with login is using the wrong email address. Make sure you check your spam or promotions folders to ensure your registration sign-up email did not get trapped there.

If you think you registered and still cannot locate the original confirmation email, contact Fred Dobry at fred.dobry@sigmanu.org.

You are likely not logged into the platform. This can happen if you are accessing the platform from a different device than you used to initially sign in or have cleared your internet browser cache since last logging into the platform. Click “Find My Ticket” at the bottom of the event page to begin the process of logging back into the platform.

Consult the Zoom Troubleshooting Guide for resolving camera and microphone issues. 

Consult the Zoom System Requirements article and conduct a Zoom test meeting to make sure your system works with the Zoom Webinar platform.

Email fred.dobry@sigmanu.org and we will be in touch with you ASAP to help resolve your issue or address your question.